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Technical support
If you have any problems with ordering, downloading or installing
XenoDream, please contact support@xenodream.com
with the details. If you lose your registration key and want to reinstall,
please provide your name and order number if you know it, otherwise
any helpful information.
For any other difficulties or questions, you can get help from either
the Xenodreamers mailing list mentioned below, or by emailing support@xenodream.com
with the details.
XenoDream user groups
We encourage you to join one or both of the XenoDream user mailing
lists for general support and discussion of techniques, and sharing
parameter files, presets and pictures.
Xenodreamers is the general XenoDream user group for technical
support and discussion. Attachments are not permitted. http://groups.yahoo.com/group/xenodreamers/
Xenodreampix is the XenoDream user group for sharing pictures
as well as parameter files. http://groups.yahoo.com/group/xenodreampix/
Note: Yahoo no longer archives attachments, so we will move
this group to a new home eventually.
Courses on XenoDream
The Visual Arts Academy hosts low cost online courses about graphics
software and art techniques. The Beginning
XenoDream course, run by Joseph Presley, is a great way to learn
XenoDream.
"... brilliantly designed to take a
beginner on a practical tour of the software using a step by step
guided exercise followed by two additional homework assignments
per class, each of which allowed for increased freedom of personal
choice within the class parameters. I've gained a handle on the
software going from rank beginner to accomplished novice in a very
short time. I can't recommend Joseph's course highly enough."
- Welles B Goodrich
Known issues
The following issues and others have been fixed in v2.2:
In v2.1, scrolling quickly through lighting presets may occasionally
cause the lighting preview to stop responding. If this happens, selecting
further presets may get it responding again.
In v2.1, animation of the camera with the smooth option could cause
floating point errors.
In any version before v2.2, when using XenoDream via remote access
software such as VNC, using the Picture window menu is likely to cause
an error.
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